Medibrix Plans – clear and dynamic processes that strengthen follow-up

Some of our satisfied customers

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What we offer in Plans

Flexible setup

With Medibrix Plans you can easily define your own plans, completely tailored to the needs of the clinic. You decide which measures the plan should contain, how many are included, and what intervals should be between them. This gives you complete freedom to build structured and effective follow-up courses.

Plans support four different types of actions: invitation to make an appointment, sending a form for response, assigning an appointment, and free text messages. This combination makes the solutions very flexible and easy to adapt to different processes for the individual customer. For each action, the customer receives an SMS with clear instructions.

When a client is added to a plan, an individual start date is chosen so that all measures are aligned with the client’s timeline. In addition, the plan can be adjusted with individual adjustments as needed, so that follow-up always takes into account the client’s situation and progress.

Problem

  • Many clinics lack a good system for scheduling follow-ups, series of treatments or longer courses of treatment. Staff keep track of this via manual lists, internal notes or memory – making it easy to forget follow-ups, send reminders too late or lose clients in the process. The result is poor continuity, lower compliance and unnecessary gaps in the schedule.

Solution

  • The Medibrix Planner module makes it easy to build complete treatment courses and automate the entire follow-up process. You can define the order of consultations, intervals between visits, and which reminders or tasks to send to the customer along the way. The system ensures that the customer gets the right information at the right time – and that the clinic is relieved of the manual coordination.

Advantages Plans:

Higher compliance in treatment courses

Using Medibrix Plans can lead to significantly higher compliance in treatment courses because patients are automatically followed through each phase.

Fewer no-shows

Typically 20–35% reduction thanks to automatic reminders.

Better capacity utilization

With more filled hours and fewer gaps in the calendar.

More satisfied patients

Who can easily book and change appointments without contacting the clinic.

Better internal collaboration

Because all employees work in one and the same system with full overview.

Examples of how you can use the module

Step 01

Make a plan

Create your own race with measures such as an invitation to book or sending out forms.

Step 02

Add customers

When a customer is added, the plan automatically starts from the defined start date.

Step 03

Follow the steps in the plan

The customer goes through set measures, and healthcare professionals can monitor the progression continuously.

Contact us

Your needs are unique. Let’s start with a conversation to discuss them and find out how we can best support you in scaling your optician chain.

Watch this video to understand the process after submitting this form!

You can also send an email at contact@medibrix.com or call us at +47 770 60 101 for a nice chat.